
Strategic Service Innovator
2 days ago
Location: Bangalore, Hybrid
Reports To: Director of Innovation
We are seeking a skilled design professional with experience in innovation and service design methodologies. As an Innovation/Service Designer, you will be responsible for designing and delivering innovative programs for corporate clients.
In direct collaboration with the Director of Innovation, your key responsibilities will include:
- Program Design & Management: Create tailored innovation programs and detailed proposals that align with client-specific needs, constraints, and organizational objectives.
- Research and Stakeholder Engagement: Conduct stakeholder interviews, facilitate service design workshops, and identify opportunities where human-centered innovation can drive value, scoping related projects and deliverables to meet client goals.
- User Research: Conduct user research and derive insights to inform strategic directions and create qualitative analysis reports and insights documentation for client projects.
- Methodology Support: Provide methodology support to corporate teams in the different phases of each project: user research, ideation, prototyping, and user testing.
- Opportunity Identification: Identify opportunities where service design and human-centered innovation can add client value.
- Methodology Evolution: Contribute to the evolution of Link methodologies.
As a successful candidate, you should have at least 2 years of experience as a designer in the innovation space, master user-centered design methodologies, strong facilitation skills, and exceptional ability to synthesize qualitative insights into actionable strategies.
What You Will Learn With Us
- Work in an Indo-French environment
- Adapt UX/ Service design to a broader context
- Enrich your culture of technology and innovation
- Be at the center of the innovation ecosystem by working with startups and corporates
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