Solution Support Specialist

1 week ago


Kollam, Kerala, India beBeeSupport Full time ₹ 15,45,000 - ₹ 20,11,000
Job Title:

A Solution Support Specialist is required to deliver high-quality technical support for a cash management and liquidity application.

  • This role involves providing assistance with troubleshooting, resolving issues, and implementing solutions to ensure seamless system performance.
Key Responsibilities:
  • Provide technical support and configuration across multiple systems and applications.
  • Work closely with various teams to identify and resolve complex problems.
Required Skills:
  • Experience with vendor applications, including 'Smartstream Cash management (CMS) ver 4'.
  • Excellent communication skills and ability to collaborate with cross-functional teams.
  • Familiarity with software development lifecycle, including Change Requests and CAB meetings.
  • Knowledge of database management, scripting languages, and operating systems.
  • Ability to analyze complex workflows and develop effective solutions.
Nice-to-Have Skills:
  • Strong analytical and problem-solving skills.
  • Ability to organize and prioritize workload.
  • Flexibility to adapt to changing priorities and urgent tasks.


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