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Senior IT Manager

2 weeks ago

Pune, Maharashtra, India Creospan Private Limited Full time

About the Position

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We are seeking an experienced Senior Manager for Application Production Support to lead our team in ensuring the stability, availability, and performance of critical applications in production environments.

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The ideal candidate will have a proven track record in managing and optimizing production support processes, driving incident resolution, and fostering a culture of continuous improvement.

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This role requires strong leadership skills, technical expertise in application support, and a customer-focused mindset.

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Responsibilities:

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  • Collaborate with development teams to optimize application performance, scalability, and reliability in production environments.">
  • Implement performance tuning initiatives and capacity planning strategies to meet business demands.">
  • Drive continuous improvement initiatives to enhance production support processes, tools, and automation.">
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Requirements:

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  • Bachelor's degree in Computer Science, Information Technology, or a related field.">
  • Master's degree preferred.">
  • 8+ years of experience in IT operations, application support, or production support, with at least 3 years in a leadership role.">