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Strategic GTM Systems Architect

2 weeks ago

Hyderabad, Telangana, India Staffington Consulting Full time

The Go To Market (GTM) Systems Manager plays a pivotal role at Staffington Consulting, driving the success of our business operations.

As a seasoned professional with 8+ years of experience in GTM systems and business process operations, you will be responsible for implementing and managing the GTM tech stack. This involves supporting the GTM teams to achieve revenue goals and drive customer success by providing access to relevant actionable data, account intelligence, and reporting within the GTM systems.

The GTM Systems Manager will work closely with GTM Leadership, GTM team members, and RevOps peers to understand the current processes leveraged by their respective teams and work to build the infrastructure to efficiently support them with an eye on continual process improvements.

The successful candidate will have an entrepreneurial and self-starter mentality, a strong aptitude for creative problem-solving, and expert proficiency in core revenue tech stack technologies such as SFDC, Zoominfo, Groove, Gong, RingLead, LinkedIn Sales Navigator, and Hubspot.

Key Responsibilities
  • Administration of the GTM tech stack, including but not limited to SFDC, Zoominfo, Groove, Gong, RingLead, LinkedIn Sales Navigator, and Hubspot.
  • Manage the GTM systems team, ensuring team members are delivering quality work on time and developing their skills.
  • Manage license allocation based on role for employees, including procurement of additional licenses and auditing license usage.
  • Enhance GTM systems based on inbound requests and business goals; projects will require documenting requirements, scoping solutions, and implementing solutions.
  • Manage the inbound GTM systems request queue, contributing to prioritization calls, updating requests with progress, and adhering to SLAs.
  • Ensure systems architecture is set up to support reporting requirements in Salesforce and PowerBI.
  • Regularly evaluate new GTM Ops technologies in market to drive continual improvement and enhancement of GTM operational efficiency.
  • Ensure processes and workflows drive data accuracy, completeness, and consistency across all GTM systems and tools.
  • Partner with Enablement to create and deliver systems/tech training.
  • Own Vendor relationships and renewals for tooling.
Requirements
  • Self-starter, resourceful, problem-solver.
  • Expert proficiency in core revenue tech stack technologies such as SFDC, Zoominfo, Groove, Gong, RingLead, LinkedIn Sales Navigator, and Hubspot.
  • Excellent communication skills, ability to explain complex technical processes in a simple straightforward manner.
  • Good understanding of interconnectivity between systems, allowing for upstream and downstream impact analysis from multiple stakeholders' point of view.
  • Ability to build systems architecture with an eye towards future scale but flexibility to solve current state business requirements.
  • Ability to multi-task and prioritize workload in a fast-paced environment.
  • Can create clear/simple documentation - process guides & system maps.
  • Demonstrates the ability to identify and solve problems quickly, decisively, and independently. Can troubleshoot complex technical issues.
  • Analytical, leveraging data where possible to inform GTM process and productivity.
  • Experience working for an innovative high growth tech company (SaaS preferred).

We are looking for an experienced professional with a minimum of 8 years of experience in GTM systems and business process operations, and a minimum of 2 years of management experience. A Bachelor's degree with a focus in business is preferred, along with experience with CPQ, Salesforce.com Developer Certification, or experience as a SFDC Developer.