IT Operations Specialist
6 days ago
We are seeking a highly skilled IT Operations Specialist to join our team.
- The ideal candidate will have extensive experience in developing and implementing comprehensive observability strategies to monitor IT systems and applications.
Key Responsibilities:
- Observability Strategy Development: Design, implement, and manage observability solutions to ensure seamless system performance and availability.
- APM Tool Management: Deploy, configure, and maintain APM tools to monitor application performance and health.
- Log Management and Analytics: Utilize Sumo Logic for log collection, processing, and analysis to gain insights into system behavior.
- Incident Resolution: Collaborate with IT teams to identify, investigate, and resolve incidents and problems efficiently.
- Data Analysis: Conduct root cause analysis to prevent recurrence of issues and improve system reliability.
- KPI Visualization: Create and maintain dashboards to visualize key performance indicators (KPIs) and system health metrics.
- 8+ years of experience in IT operations, with thorough knowledge of ITIL/ITSM processes.
- Strong expertise in APM tools, including Dynatrace and Datadog.
- Proficiency in Sumo Logic for log management and analytics.
- Excellent analytical and problem-solving skills.
We offer a competitive compensation package, opportunities for growth and development, and a dynamic work environment.
About the RoleThis is an exciting opportunity to join our team as an IT Operations Specialist. If you are passionate about IT operations and possess the required skills and experience, we encourage you to apply.
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