
Career Growth and Development
3 days ago
Job Title: Career Growth and Development
Are you looking for a career that offers growth opportunities? Do you want to work in a dynamic environment where you can develop your skills and expertise?
We are hiring customer care representatives to work in our inbound international and domestic BPO process at Chandigarh and Mohali location. As a customer service executive, you will be responsible for answering calls professionally, providing information about products and services, taking orders, or obtaining details of complaints.
Main Responsibilities:
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Benefits:
- Handsome salary with incentives
- Growth opportunity for those who want to work long term
- State of the art infrastructure, fully air conditioned office space
- Cafeteria, gym, ATM and other facilities within premises
- Good PG accommodation available nearby office.
Requirements:
- Freshers / 10+2 clear with good communication skills
- Proficient communication skills and a young and dynamic personality.
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