Service Representative
11 hours ago
We are seeking a skilled professional to manage service requests, collaborate with partners, and resolve customer issues efficiently. This full-time role involves effective communication, interpersonal skills, and delivering excellent customer service.
To succeed in this position, you will need strong problem-solving abilities, effective time management, and a passion for delivering high-quality results. Proficiency in maintaining accurate records and reports is also essential. Experience in the consumer electronics industry is a plus, but not required.
Main Responsibilities:- Manage inbound and outbound calls
- Maintain WhatsApp and email communication
- Collaborate with other departments to meet customer service goals
- Resolve customer complaints effectively
Strong Communication Skills: You will be working closely with customers, colleagues, and partners, so strong verbal and written communication skills are crucial.
Problem-Solving Abilities: You will need to be able to think critically and come up with effective solutions to customer issues.
Interpersonal Skills: You will be working with a diverse range of people, so being able to build rapport and work well with others is essential.
This is an exciting opportunity to join a dynamic team and develop your career in customer service. You will have the chance to work with a variety of customers, develop your problem-solving skills, and contribute to the success of the company.
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