Senior Solutions Manager

2 days ago

Bengaluru, Karnataka, India beBeeProjectManager Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: Senior Solutions Manager
Solutions Development and Project Management

We are seeking a highly skilled and experienced Senior Solutions Manager to lead the development of complex solutions and manage multiple projects simultaneously. As a key member of our team, you will be responsible for proactively researching customer needs and recommending innovative solutions to fulfill those needs.

Responsibilities:

  • Clearly understand and document customer requirements and integration points
  • Support project estimation process with key contributors to define scope and prepare statements of work, including tasks, deliverables, landmarks, resources, and estimated costs
  • Handle all day-to-day administrative activities of a given project from inception to closure, such as reviewing timesheets, analyzing plan versus actual figures, handling monthly/quarterly financial closing, and invoicing
  • Maintain regular communication with both customers and internal teams and handle customer expectations, even in critical situations or throughout blocking issues
  • Achieve customer satisfaction through successful deployments of new solutions
  • Compile customer requests and deployment issues to provide feedback into our core products
  • Work with third-party subcontractors and technology partners as required
  • Act as the central point of contact throughout the life of the project, assemble experiences in formal post-mortem, feeding lessons learned back into the consulting practice
  • Handle weekly resource planning and financial forecast updates

Requirements:

  • Proven successful project management experience, preferably delivering large enterprise-based applications and solutions with overall 12-15 years of proven experience
  • Bachelor's degree or equivalent experience in Computer Science or similar field
  • Exposure in implementing the Adobe Experience/Marketing Cloud suite (AEM, Campaign, Analytics etc) is required
  • Solid understanding of custom software development processes and one of the following: Web Content management solutions and processes, Online Analytics solutions, Digital Marketing Campaign solutions is required
  • Innovative problem solver
  • High attention to detail and thoroughness
  • Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist
  • Strong conflict resolution skills
  • Professional demeanor, able to be compatible with and lead teams with multifaceted strengths, connect with client project managers, directors, and CXOs
  • Superb interpersonal skills to coordinate complicated projects
  • Exceptional team building and team leadership skills, with validated experience managing virtual (including near- and off-shore) teams in an international environment
  • Proven technical ability to understand the impact of technical changes, and articulate high-level technical solutions to address business problems
  • Background in development with hands-on programming experience (advantageous) with technologies such as Java, J2EE, JavaScript, JCR, Apache Sling/Felix/OSGi
  • Willingness to travel (approx. 10-15%)
  • Agile/SCRUM and/or PMI Certification and demonstrated rigor in project management standard methodologies
  • Experience with crafting proposals and communicating offers in response to RFPs and/or RFIs
  • Prior experience in traditional business consulting would be an asset
  • Outstanding verbal and written communication skills

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