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Customer Success Engineer

2 weeks ago

Hyderabad, Telangana, India Amazon Full time

In this highly technical role, you will be working closely with cross-functional teams to drive the development and implementation of scalable software solutions. As a Support Engineer at Amazon, you will be responsible for ensuring the seamless delivery of these solutions to meet the evolving needs of our customers.

To be successful in this role, you will require a deep understanding of technology and data processing, with experience in tools such as Cradle, SQL, Ratchit, Quicksight, AWS technologies like Lambda, SQS, SNS, Dynamo DB, S3, Cloudwatch. You will also need to possess excellent problem-solving skills, with the ability to troubleshoot and debug complex technical systems.

Key responsibilities of this role include:

  • Developing and implementing automated processes to streamline data processing and improve efficiency
  • Collaborating with stakeholders to identify and prioritize business requirements
  • Maintaining pipelines and driving core support engineering initiatives

Required qualifications for this position include:

  • 2+ years of software development or technical support experience
  • Experience troubleshooting and debugging technical systems
  • Proficiency in Unix and modern programming languages
  • Knowledge of web services, distributed systems, and web application development
  • Experience troubleshooting & maintaining hardware & software RAID