Dynamics 365 CRM Solution Developer

5 days ago

Bengaluru, Karnataka, India ZettaMine Labs Pvt Ltd Full time

**Job Description:**

ZettaMine Labs Pvt Ltd is seeking an experienced Microsoft Dynamics 365 CRM Developer to design, develop, and implement end-to-end Microsoft Dynamics CRM solutions leveraging the Power Platform. The ideal candidate will have a strong background in developing custom solutions for Microsoft Dynamics 365 CRM, including Sales and Service modules.

Key Responsibilities:

  • Design and develop custom solutions for Microsoft Dynamics 365 CRM, including Sales and Service modules.
  • Build, configure, and optimize CRM solutions to enhance business processes.
  • Leverage Power Automate, PowerApps, and Power BI to build custom applications and automations that improve operational efficiencies.
  • Develop custom business logic, workflows, plugins, and UI elements using JavaScript, C#, HTML5, CSS, and JSON to extend the functionality of Microsoft Dynamics 365 CRM.
  • Design and deploy PowerApps Component Framework (PCF) controls to enhance the user interface and improve the user experience of Dynamics 365 applications.
  • Implement integration solutions between Dynamics CRM and other business systems using Power Automate, REST APIs, Web Services, and other integration tools.
  • Lead CRM data migration strategies to move data from legacy systems to Dynamics CRM.
  • Customize entities, forms, views, and dashboards in Dynamics 365 CRM to align with business requirements.
  • Configure security roles, user access, and permissions within the CRM system.
  • Utilize Azure DevOps for source code management, version control, and building CI/CD pipelines for seamless application delivery and updates.
  • Work closely with design teams to implement UI/UX principles and ensure that the Dynamics 365 CRM application is user-friendly, intuitive, and meets business needs.
  • Collaborate with business analysts, functional consultants, and end users to gather requirements, understand business processes, and deliver custom CRM solutions that meet those needs.
  • Ensure the quality of custom solutions by conducting unit testing, debugging, and troubleshooting any issues that arise in the development and deployment phases.
  • Create comprehensive technical documentation for solutions, integrations, and processes.
  • Provide knowledge transfer to other team members or clients as needed.
  • Provide ongoing support and maintenance of the Dynamics CRM applications, ensuring that systems are optimized and remain aligned with evolving business requirements.

Requirements:

  • 6-10 years of experience in developing, customizing, and deploying Microsoft Dynamics 365 CRM solutions, including expertise in Sales and Customer Service modules.
  • Experience with Power Automate, PowerApps, Power BI, and SharePoint integration.
  • Extensive experience with JavaScript, HTML5, CSS, JSON, and C# for building custom logic, workflows, and plugins.
  • Hands-on experience building and deploying PCF controls for enhancing Dynamics 365 CRM solutions.
  • Strong understanding of integration methods and tools for Dynamics 365 CRM, including Power Automate, REST APIs, Web Services, and third-party integration platforms.
  • Familiarity with Azure DevOps for managing source code, version control, and building CI/CD pipelines.
  • Ability to design and implement intuitive user interfaces that align with UI/UX principles, focusing on user experience and system accessibility.
  • Strong Analytical & Problem-Solving Skills: Ability to analyze business requirements and translate them into effective, customized Dynamics CRM solutions.
  • Skilled in troubleshooting and debugging issues.
  • Version Control: Experience with version control systems like Git or similar tools for managing code and deployments.
  • Excellent Communication Skills: Strong verbal and written communication skills to interact with stakeholders, gather requirements, and deliver solutions in a clear and understandable manner.

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