Senior Client Services Manager

4 days ago

Madurai, Tamil Nadu, India beBeeProfessional Full time ₹ 10,00,000 - ₹ 15,00,000

Job Opportunity:

We are seeking a skilled professional to manage client relationships and deliver exceptional results. This role involves coordinating project execution, understanding client requirements, and presenting proposals and reports.

Main Responsibilities:

  • Client Relationship Management: Develop strong relationships with clients, serving as the primary point of contact for their needs, inquiries, and concerns.
  • Project Coordination: Liaise between clients and internal teams to ensure smooth execution of projects while meeting client expectations and deadlines.
  • Proposal and Report Presentation: Prepare and present advertising proposals, campaign strategies, progress reports, and performance analytics to clients, highlighting achievements and areas for improvement.
  • Strategic Guidance: Offer strategic advice and recommendations to clients based on market trends, consumer insights, and advertising best practices.
  • Issue Resolution: Address client concerns, complaints, or conflicts promptly and professionally, seeking mutually beneficial resolutions to maintain positive client relationships.

Key Requirements:

  • Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field.
  • 1–2 years of experience in an advertising or marketing agency environment.
  • Excellent verbal and written communication skills.
  • Strong presentation skills with the ability to build and deliver engaging client presentations.
  • Proficient in MS Word/Excel for drafting briefs, reports, and documents.
  • Proactive, solution-oriented, and able to manage multiple tasks simultaneously.

About the Role:

This is an exciting opportunity to work with a dynamic team and contribute to delivering exceptional results for our clients. If you believe you possess the essential qualities to be a valuable addition to our team, we encourage you to apply.

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