
Digital Banking Fraud Analyst
10 hours ago
You will play a pivotal part in identifying, analyzing, and mitigating digital banking frauds.
Key tasks include:
- Liaising with branches, departments, vendors, banks, and wallet companies to resolve alerts and queries.
- Investigating Unusual Events (UE) and Incidents, ensuring thorough closure and recovery of disputed amounts.
- Analyzing data to inform process improvements and create dashboards for management review.
- Updating key systems regularly.
- Handling internal and external communications effectively.
Requirements:
- Minimum 2 years of relevant work experience.
- Strong analytical, communication, and follow-up skills.
- Proficiency in MS Office applications.
- Ability to anticipate risks, trends, and details.
- Proactive approach to problem-solving.
This role offers a unique opportunity to make a positive impact on our organization's operations and customer experience.
We are looking for a self-motivated individual who can take ownership of their work and contribute to our team's success.
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