Chief Growth Officer

2 weeks ago

Belgaum, Karnataka, India beBeeLeader Full time ₹ 18,12,000 - ₹ 25,11,000
Strategic Partner Role

This is a pivotal position that requires leadership, industry expertise, and a commitment to ensuring aligned interests with the company's vision and long-term growth.

The successful candidate will play a key role in shaping the strategic direction, operations, and growth of the firm. This includes defining and driving the overall business strategy to grow Entelect's service portfolio.


Key Responsibilities:
  • Strategic Leadership: Develop and implement business strategies to drive growth and profitability.
  • Business Development: Expand client base across industries, develop partnerships, and introduce new revenue streams.
  • Operations Management: Ensure high efficiency, service quality, compliance, and delivery excellence across all accounts.
  • Financial Stewardship: Oversee P&L, budgeting, investments, and ensure sustainable profitability.
  • Capital Contribution: Contribute capital investment and take an active role in financial decision-making.
  • Governance & Partnership: Collaborate with other partners, ensure transparent reporting, and uphold governance standards.
  • Innovation: Leverage automation, AI, and proprietary platforms to reduce costs, improve outcomes, and maintain a competitive edge.
  • Talent & Culture: Recruit, mentor, and build high-performing teams while fostering a culture of ownership, urgency, and accountability.

Requirements:
  • 10+ years of leadership experience in BPO, Contact Center, Customer Experience, or related industries.
  • Strong record in scaling operations, client acquisition, and managing service delivery.
  • Expertise in P&L management, business expansion, and capital allocation.
  • Familiarity with AI automation, chat/voice bots, CRM/LMS solutions, and digital-first operations.
  • Excellent interpersonal, negotiation, and leadership skills.

Benefits:
  • An opportunity to join as a partner-owner in a growing company.
  • Direct influence over strategic decisions, operations, and financial outcomes.
  • Share in the firm's profits and long-term value creation.
  • Capital investment ensures true alignment of ownership and rewards.
  • Work with a team passionate about combining technology and customer experience at scale.

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