Software Monitoring Expert

5 days ago

Delhi, Delhi, India beBeeDynatrace Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title:

Dynatrace Integration Specialist

About the Role:

We are seeking a skilled engineer to take charge of our monitoring and alerting systems.

Key Responsibilities:
  1. Leverage Dynatrace to its full potential, from initial setup and configuration to fine-tuning alerts and integrating them with our incident management tools.
  2. Lead the setup, configuration, and ongoing maintenance of the Dynatrace platform.
  3. Develop and implement comprehensive synthetic monitoring strategies.
  4. Integrate Dynatrace alerts and data into our incident management tools, such as ServiceNow, to streamline the incident response process.
  5. Take ownership of operational application management tasks, including troubleshooting user issues, performing root cause analysis, and implementing long-term fixes to prevent recurring problems.
  6. Act as the primary liaison between application and platform teams, translating application-specific needs into effective monitoring solutions and providing expert guidance on best practices.
  7. Proactively identify opportunities for process improvement and automation to enhance system reliability and efficiency.
Qualifications:
  1. Minimum of 5 years of proven experience in a similar role.
  2. Demonstrable expertise in Dynatrace setup and configuration.
  3. Strong understanding of synthetic monitoring and alarm management.
  4. Proven experience in operational application management, including troubleshooting and root cause analysis.
  5. Expertise in setting up and tuning alarms in both Dynatrace and Splunk.
  6. Experience with IT service management tools like ServiceNow for incident management integration.
Requirements:
  • A strong problem-solving mindset with a focus on continuous improvement.
  • Excellent communication and collaboration skills, with experience in a liaison role between technical teams.
  • Ability to identify and address recurring issues proactively.
  • Solid knowledge of ITIL practices and principles.

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