Chief Performance Officer

1 week ago

Bareilly, Uttar Pradesh, India beBeeoperations Full time ₹ 1,00,00,000 - ₹ 2,00,00,000
Operations Manager Placing and Billing Job Description

About us, we help clients turn risk into a path for growth.

We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals.

Our unique perspective allows us to see the critical intersections between talent, assets, and ideas, driving business performance.

Together, we unlock potential in Great Britain Placing and Billing, where we operate to deliver the best client outcomes by fully integrating and mobilizing our relationships with insurers and providing specialist expertise throughout the client experience.

Our services include issuing renewals, program development and marketing, proposing and documentation, ongoing client service, and billing.

The Operations Manager Placing and Billing will contribute to the creation of the short and long-term Business Unit strategy and execute agreed strategies.

Key Responsibilities:

  1. Ensuring operational activities are delivered per the agreed service level agreement
  2. Managing workflow, handling escalations, proactively engaging resources to address issues, and effectively delegating workload across the leadership team
  3. Building and fostering high-quality relationships with internal and external stakeholders, proactive review of process risks, and ensuring adequate controls are in place
  4. Developing effective succession planning for themselves and all critical roles within the team, develop line managers through coaching and teambuilding, and conduct periodic and annual performance reviews for all direct reports

We seek a candidate with a proven track record of providing excellent levels of client service across varied processes and stakeholders, knowledge and experience in organizational effectiveness and operations management, and technology proficiency with prior experience in RPA/NON-RPA automation, Process/Solution design & business development/transformation preferred.

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