Senior User Experience Strategist

2 weeks ago


Hyderabad, Telangana, India Highspot Full time

Highspot Opportunity

We're seeking a talented Senior User Experience Strategist to join our team at Highspot. As a key member of our design team, you'll be responsible for crafting engaging user experiences that drive business results.

About the Role

  • You will lead the development of user experience strategies and designs that align with our customers' goals and objectives.
  • Collaborate closely with cross-functional teams, including sales and customer success, to ensure seamless integration of design solutions into our products.
  • Conduct customer discovery sessions to understand specific requirements and challenges, and translate these insights into actionable design strategies.
  • Develop and refine SmartPage templates that are central to the user experience, ensuring they meet user needs and business objectives.
  • Provide strategic design guidance on user-centric design principles, ensuring solutions created are aligned with customer goals and contribute to a better user experience.
  • Support sales enablement initiatives by collaborating with sales and customer success teams to showcase how well-designed user experiences can drive engagement and effectiveness in sales enablement.

Requirements

  • Proven UX design expertise: 4+ years of experience in UX design, particularly within SaaS, professional services, or customer-facing roles, with a strong portfolio demonstrating your ability to create effective and engaging user experiences.
  • Customer-centric approach: Deep understanding of user-centered design principles and a passion for creating solutions that meet the specific needs of customers.
  • Proficiency with design tools: Strong experience using mockup and prototyping tools like Figma, with the ability to create interactive prototypes and visually compelling designs.
  • Graphic design skills: Skilled in using graphic design software like Adobe Photoshop and Illustrator to create custom visual elements that enhance the user experience.
  • Front-end design knowledge: Familiarity with HTML and CSS.
  • Creative problem-solving: Strong analytical and creative thinking skills, with a demonstrated ability to develop innovative solutions to complex design challenges.

Preferred Qualifications

  • At least 2-3 years of experience in similar operations.
  • Has partnered with sales and go-to-market teams for outputs and deliverables. Ideally familiar with the personas we often partner with to help create compelling designs.
  • Can operate effectively with minimal guidance and lots of context switching.

Earning Potential: $120,000 - $150,000 per year, depending on experience.



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