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Luxury Retail Advisor
2 weeks ago
Job Role: Senior Luxury Retail Advisor
About the OpportunityWe are seeking a dynamic and experienced luxury retail professional to join our team. The ideal candidate will possess strong skills, a passion for fashion and luxury retail, and a proven track record of achieving sales targets and delivering exceptional customer service.
Key Responsibilities:- Ownership of the store with a focus on building and maintaining relationships with high net worth individuals (HNI) clients.
- Develop and execute sales strategies and initiatives to increase revenue and achieve targets.
- Foster a positive and collaborative work environment, motivating and inspiring the team to deliver outstanding customer service and exceed customer expectations.
- Lead by example, actively engaging with customers to build relationships, provide personalized styling advice, and drive sales.
- Handle customer inquiries, complaints, and escalations in a professional and timely manner.
- Monitor and analyze sales performance, inventory levels, and other key performance indicators to identify opportunities for improvement and implement corrective actions as needed.
- Proven experience in luxury retail management, with a minimum of 2-4 years of experience in direct luxury sales preferably in Indian designer brands.
- Exceptional ability to sell and engage with HNI clients at a personal level.
- Strong leadership and management skills, with the ability to inspire and motivate a team to achieve sales targets and deliver exceptional customer service.
- Excellent communication and interpersonal skills, with the ability to build rapport with HNI customers.
- Results-oriented with a track record of driving sales and profitability in a high-pressure retail environment.
- Knowledge of fashion trends, luxury brands, and the latest developments in the retail industry.
A competitive compensation package and opportunities for growth and development in a fast-paced and dynamic luxury retail environment.