Community Engagement Specialist

7 days ago


Mumbai, Maharashtra, India Hunger Inc Hospitality Pvt Ltd Full time
About the Role

We are seeking a highly motivated and community-focused individual to join our team as a Community Manager at Hunger Inc Hospitality Pvt Ltd. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, partners, and stakeholders.

Key Responsibilities
  • Develop and implement a comprehensive community engagement strategy to drive customer loyalty and retention.
  • Collaborate with cross-functional teams to create and execute events, promotions, and marketing campaigns that resonate with our target audience.
  • Monitor and analyze customer feedback, sentiment, and behavior to inform business decisions and improve customer experience.
  • Build and maintain relationships with key stakeholders, including customers, partners, and suppliers.
  • Stay up-to-date with industry trends and best practices in community engagement and customer experience.
Requirements
  • 3-5 years of experience in community engagement, customer experience, or a related field.
  • Proven track record of building and maintaining strong relationships with customers and stakeholders.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
  • Strong analytical and problem-solving skills, with the ability to collect and analyze data to inform business decisions.


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