Academic Support Specialist

2 days ago


Mumbai, Maharashtra, India AP Guru Full time

Job Description

The Academic Support Specialist plays a vital role in ensuring students receive the highest level of academic support at AP Guru. This position is responsible for managing a student's journey with our services, fostering strong relationships with parents and students, and providing regular progress updates.

Key Responsibilities:

  • Communication: Serve as the primary point of contact for students and parents, responding promptly to inquiries and proactively communicating progress updates.

  • Monitoring: Regularly track students' usage and progression through AP Guru's services, flagging areas of concern and devising solution plans with faculty.

  • Reporting: Provide periodic reports to parents on students' progress, incorporating input from tutors on academic advancements.

Requirements:

  • A background in education is highly desirable, along with previous experience in operations, scheduling, or similar roles that emphasize homework management and parent communication.

  • Excellent written and verbal communication skills are essential for building strong customer relationships and providing high-quality customer service.

  • Exceptional organizational skills, attention to detail, and ability to work well under limited supervision are crucial for managing multiple tasks and deadlines effectively.

Benefits:

  • A competitive salary range of Rs 35,000 - 40,000 per month reflects the importance of this role in supporting students' academic success.

About AP Guru

As a leading provider of academic support services, AP Guru is committed to empowering students to reach their full potential. Our team of dedicated professionals works tirelessly to ensure students receive the highest level of care and support.



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