Warehouse Operations Manager

7 days ago


Chennai, Tamil Nadu, India Triumph International Full time
About Triumph International

Triumph International is a leading global intimate apparel company with a presence in over 80 countries. Our core brands, Triumph and sloggi, are recognized for their high-quality products and exceptional customer service.

Job Title: Warehouse Operations Manager - Sales and Administrative Support

We are seeking an experienced Warehouse Operations Manager to join our team in Mumbai. This role will be responsible for overseeing the day-to-day operations of our warehouse, ensuring efficient processing and dispatch of orders, and providing administrative support to the sales team.

Key Responsibilities:
  • Inventory Management: Update warehouse inventory regularly upon receipt of orders from the dispatch team and based on activity completion by operators.
  • Resource Allocation: Allocate manpower based on daily activities pending at the warehouse, including orders to be picked, checking to be done, GR to be checked, sales returns to be processed, etc.
  • Packing and Shipping: Ensure double pack and triple pack SKU packing is done as per SKU combination provided by the PM department.
  • Dispatch Coordination: Coordinate with the dispatch team for priority-based order processing based on customer groups.
  • Data Entry and Labeling: Ensure data entry operators take and print stickers for traditional trade customer product boxes according to orders after keying data provided by operators.
  • Product Tagging: Ensure data entry operators take and print product tags for traditional trade customer product boxes according to orders after keying data provided by operators.
  • Bulk Replenishment: Update bulk replenishment SKU-wise details and maintain them in the picking location area for operator reference.
  • Consumable Management: Update and maintain all consumable items on a weekly basis and provide requirements on a monthly basis.
  • Stock Verification: Verify packing lists with physical stock for goods receipts from TII production centers and coordinate with the FG department in case of discrepancies.
  • Sales Return Processing: Process sales returns and submit documents for issuing credit notes.
  • E-commerce Order Fulfillment: Coordinate with P2 and FG teams to ensure style-wise product boxes are available for traditional trade customer order dispatches.
  • Daily Dispatch: Ensure e-com drop orders are processed and dispatched on the same day as per agreed timelines.
Requirements:
  • Excellent Communication Skills: Outstanding verbal and written communication skills in English and Tamil.
  • Interpersonal Skills: Good interpersonal skills with ability to work effectively with cross-functional teams.
  • Experience: 2-3 years of experience in warehouse operations, specifically in manufacturing environments.
  • Team Support: Will support 47 operators and sales team members (15 people).
  • Technical Skills: Background in Tally and SAP preferred, advanced background in Excel and Power BI.
  • Personal Qualities: Honest, ready to take up challenges, good stakeholder management, and planning skills.
  • Preferred Candidates: Female candidates preferred, no age limit.
  • Additional Advantage: Exposure to e-commerce and sales knowledge.
  • Education: Bachelor's degree required.
What We Offer:

We offer a competitive salary range of ₹850,000 - ₹1,050,000 per annum, depending on experience, along with excellent benefits and career growth opportunities in a dynamic and international working environment.

At Triumph International, we value diversity and equal opportunities for all employees. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.



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