Dermatology Client Relations Manager

12 hours ago


Delhi, Delhi, India Dadu Medical Centre Full time

About Dadu Medical Centre


We are seeking a highly skilled Dermatology Client Relations Manager to join our team at Dadu Medical Centre, located in Rajouri Garden, Delhi/NCR. As a key member of our team, you will be responsible for maintaining excellent relationships with our clients and providing exceptional customer service.



Salary Information


The estimated salary for this role is ₹300,000 - ₹450,000 per annum, depending on experience. We offer a competitive compensation package that includes benefits and opportunities for growth and development.



Job Description


As a Dermatology Client Relations Manager, your primary responsibility will be to maintain a good rapport with our clients by extending a warm welcome, addressing their needs and queries, and ensuring their overall satisfaction with our services.



Key Responsibilities:



  • Maintain accurate records of client information, appointment schedules, and billing details;
  • Coordinate with the Centre Head to handle cash transactions and maintain a cash register to avoid discrepancies;
  • Develop and implement strategies to improve customer engagement and retention;
  • Provide exceptional customer service and respond promptly to client inquiries and concerns;


Requirements and Qualifications


To be successful in this role, you will need to have:



  • A graduate degree from a recognized university;
  • A Diploma in Computers or related field;
  • A minimum of 1-2 years of experience in the field of dermatology, beauty, wellness, nutrition, or food science;
  • Excellent communication and interpersonal skills;
  • Good problem-solving and analytical skills;
  • Ability to work in a fast-paced environment and meet deadlines;


Benefits


We offer a range of benefits to our employees, including:



  • A competitive salary and bonus structure;
  • A comprehensive health insurance plan;
  • A retirement savings plan;
  • Opportunities for professional development and growth;
  • A supportive and collaborative work environment;


Other Requirements


Please note that we require all candidates to have good communication skills and the ability to work in a team environment.


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