Dermatology Client Relations Manager
12 hours ago
About Dadu Medical Centre
We are seeking a highly skilled Dermatology Client Relations Manager to join our team at Dadu Medical Centre, located in Rajouri Garden, Delhi/NCR. As a key member of our team, you will be responsible for maintaining excellent relationships with our clients and providing exceptional customer service.
Salary Information
The estimated salary for this role is ₹300,000 - ₹450,000 per annum, depending on experience. We offer a competitive compensation package that includes benefits and opportunities for growth and development.
Job Description
As a Dermatology Client Relations Manager, your primary responsibility will be to maintain a good rapport with our clients by extending a warm welcome, addressing their needs and queries, and ensuring their overall satisfaction with our services.
Key Responsibilities:
- Maintain accurate records of client information, appointment schedules, and billing details;
- Coordinate with the Centre Head to handle cash transactions and maintain a cash register to avoid discrepancies;
- Develop and implement strategies to improve customer engagement and retention;
- Provide exceptional customer service and respond promptly to client inquiries and concerns;
Requirements and Qualifications
To be successful in this role, you will need to have:
- A graduate degree from a recognized university;
- A Diploma in Computers or related field;
- A minimum of 1-2 years of experience in the field of dermatology, beauty, wellness, nutrition, or food science;
- Excellent communication and interpersonal skills;
- Good problem-solving and analytical skills;
- Ability to work in a fast-paced environment and meet deadlines;
Benefits
We offer a range of benefits to our employees, including:
- A competitive salary and bonus structure;
- A comprehensive health insurance plan;
- A retirement savings plan;
- Opportunities for professional development and growth;
- A supportive and collaborative work environment;
Other Requirements
Please note that we require all candidates to have good communication skills and the ability to work in a team environment.
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