Leader of Digital Transformation in Banking

2 weeks ago

Bellary, Karnataka, India beBeeEnterprise Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Enterprise Software Support Leader

We empower financial institutions to excel in digital transformation by delivering exceptional customer experiences through our software solutions.

This role requires a seasoned professional with a strong background in IT, Microsoft technology stack, and cloud computing. You will lead and manage application support teams, develop strategic relationships with clients, and drive business growth.

The ideal candidate has at least 10 years of experience in the IT industry, with expertise in L3 support for enterprise clients, particularly in the banking sector. A bachelor's or master's degree in Computer Science is required, along with relevant certifications such as PMP or ITIL.

You will be responsible for:

  • Leading and managing application support teams to ensure timely project completion and efficient processes.
  • Developing and maintaining strong relationships with clients to understand their needs and align services accordingly.
  • Ensuring early identification and reporting of possible product defects, collaborating with implementation teams, and communicating findings to the product development team.
  • Defining and implementing service delivery strategies to meet client expectations and drive business growth.

In return, you can expect:

  • A performance-linked bonus that recognizes your hard work and dedication.
  • A comprehensive benefits package, including remote work support, health insurance, care program, and online psychological support.
  • Birthday leave to celebrate your special day.
  • The opportunity to work on global projects with top-tier clients and stay ahead with cutting-edge technologies.
  • Development opportunities through VeriPark Academy, webinars, and in-house training sessions.
  • A diverse and vibrant community that values diversity and inclusivity.

About Us:

We are a leading technology company with over two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world-class customer journeys in digital and assisted channels.

We develop omni-channel delivery, customer engagement (CRM), branch automation, and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.

With offices in 15 countries and a global presence, we serve customers in more than 30 countries worldwide.

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