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Financial Portfolio Specialist
2 weeks ago
RINA, a multinational player with over 5,600 employees and 200 offices in 70 countries worldwide, is seeking a skilled Credit Control Advisor to join its office in Ghaziabad within the International Certification Division.
About the RoleThe successful candidate will be responsible for managing a portfolio of Italian and foreign clients, including monitoring collections and non-performing loans. This role involves analyzing data and information to evaluate the characteristics of assigned positions, managing payment plans, and verifying actual customer compliance.
Key Responsibilities- Analyze data and information to evaluate client portfolios and identify areas for improvement
- Manage payment plans and verify customer compliance
- Handle questions or complaints from clients and conduct investigations to resolve any discrepancies
- Initiate forced credit recovery procedures when necessary
- Constantly update client information in the management system, including related processing notes, recovery strategies, and reports
- Solid basic accounting knowledge
- Proven experience in achieving targets with tight deadlines
- Ability to understand credit reference contracts and related contractual obligations
- Proficiency in MS Office and databases, particularly MS Excel
- Strong communication and interpersonal skills
- Courtesy and sensitivity in interpersonal relationships
- Determination and perseverance in achieving objectives
- Excellent communication skills and a strong sense of urgency
- Ability to work effectively in teams and build solid professional relationships
- Autonomy and responsibility for work
- CLIENT INTIMACY - Embrace internal and external client needs and expectations
- EARN TRUST - Take everyone's opinion into account and remain open to diversity
- PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a role model
- MANAGE EMOTIONS - Recognize one's and others' emotions and express and regulate reactions
- PIONEER CHANGE - Actively embrace change and benefit from new circumstances
- BUILD NETWORK - Forge trust relationships across departments and outside the organization
- MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources, and constraints
- ADDRESS THE WAY - Have a big picture of different situations and reinterpret them in a perspective way
- THINK FORWARD - Capitalize on experiences and translate them into action plans for the future