Platform Solutions Analyst

14 hours ago

Hyderabad, Telangana, India Goldman Sachs Full time

Platform Solutions Analyst

In Platform Solutions, we power clients with innovative and customer-centered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. Our team is comprised of four main businesses, underpinned by engineering, operations, and risk management:

Transaction Banking, a cash management and payments platform for clients building a corporate treasury system

Enterprise Partnerships, consumer financial products that companies embed directly within their ecosystems to better serve their end customers

Merchant Point-of-Sale Lending, a platform that provides custom credit financing for home improvement merchants to offer directly to their customers

ETF Accelerator, a platform for clients to launch, list and manage exchange-traded funds

As a Platform Solutions Analyst, you will be part of a global team that provides a critical control function as the first line of defense. The QA team conducts customer interaction monitoring to ensure that our servicing, collections, and fraud specialists adhere to regulatory and compliance requirements, follow procedures, and provide an exceptional customer experience. You will perform a critical role by managing a team of Quality Specialists and to improve the efficiency, automation, and effectiveness of the team and related processes. You will liaise with multiple stakeholders across Platform Solutions to reduce defects and execute on initiatives.

We have a fast-paced result-driven culture, and we are looking for an individual with a risk-management mindset who can partner with business leaders to improve our processes and business controls in Platform Solutions.

Key Responsibilities

  • Manage day-to-day functions of Quality Specialists in support of QA and High-Risk testing
  • Partner with Compliance, Risk, and Delivery process owners to ensure alignment of QA testing and continuous updates related to Knowledge Base and Procedures
  • Liaise with Change Management to monitor process changes that impact QA testing and coordinate relevant script updates
  • Run calibration calls both internally within the QA team and externally with BPO QA teams/managers to ensure consistency in evaluation approach/scoring
  • Provide QA reporting updates to Delivery leadership and Compliance/Risk
  • Assist with responding to audits and providing requested data/samples

Requirements

  • 2-3 years Quality Assurance experience
  • People management experience
  • Familiarity with US banking regulations such as Reg Z, TILA, and ECOA
  • Microsoft Office skills desired

About Goldman Sachs

At Goldman Sachs, we commit our people, capital, and ideas to help our clients, shareholders, and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities, and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness, and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at /careers.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process.

  • Solutions Analyst

    6 days ago

    Hyderabad, Telangana, India Clarivate Full time

    About the RoleWe are seeking a talented Solutions Analyst to join our team in India. As a Solutions Analyst at Clarivate, you will play a critical role in driving business success by analyzing and improving business processes, identifying opportunities for technological improvements, and developing innovative solutions.Key ResponsibilitiesDevelop and improve...

  • Cloud Platform Solution Architect

    5 days ago

    Hyderabad, Telangana, India NeerInfo Solutions Full time

    Job Title: Cloud Platform Solution ArchitectAt NeerInfo Solutions, we are seeking a highly skilled Cloud Platform Solution Architect to join our team. As a key member of our cloud infrastructure team, you will be responsible for designing, implementing, and managing cloud-based solutions for our clients.Key Responsibilities:Design and implement cloud-based...

  • Senior Business Solutions Analyst

    3 days ago

    Hyderabad, Telangana, India SID Global Solutions Full time

    Job SummaryWe are seeking a highly skilled Technical Business Analyst to oversee and guide a team of business analysts in gathering requirements, documenting processes, and ensuring effective communication and workflow management.This role involves leadership responsibilities, analytical reporting, governance, and participation in Agile methodologies, with a...

  • Business Systems Analyst

    6 days ago

    Hyderabad, Telangana, India General Mills Full time

    Job Title: Business Systems Analyst - Digital SolutionsWe are seeking a highly skilled Business Systems Analyst to join our Digital Solutions team at General Mills. As a Business Systems Analyst, you will play a critical role in driving digital transformation across our organization.Key Responsibilities:Collaborate with clients to identify business needs and...

  • Technical Business Solutions Analyst

    6 days ago

    Hyderabad, Telangana, India SID Global Solutions Full time

    Job Title: Technical Business AnalystWe are seeking a highly skilled Technical Business Analyst to oversee and guide a team of business analysts in gathering requirements, documenting processes, and ensuring effective communication and workflow management.Key Responsibilities:Requirement Gathering and Documentation:Gather, analyze, and document business...

  • Technical Business Solutions Analyst

    6 days ago

    Hyderabad, Telangana, India SID Global Solutions Full time

    Job Title: Technical Business AnalystWe are seeking a highly skilled Technical Business Analyst to oversee and guide a team of business analysts in gathering requirements, documenting processes, and ensuring effective communication and workflow management.Key Responsibilities:Requirement Gathering and Documentation:Gather, analyze, and document business...

  • Business Systems Analyst

    2 days ago

    Hyderabad, Telangana, India Zeta Global Full time

    The Business Systems Analyst at Zeta Global oversees the analysis and development of our Marketing Platform Solutions. The ideal candidate should have a strong grasp of database architecture, data modeling, interface development, and system integration using real-time web-services. They should also have a solid understanding of database and email marketing...

  • Senior Solutions Analyst

    2 days ago

    Hyderabad, Telangana, India Experian Full time

    Job Title: Senior Solutions AnalystWe are seeking a highly skilled Senior Solutions Analyst to join Experian's Decision Analytics business. The successful candidate will play a key role in designing and implementing solutions that deliver business benefits for our customers.Key Responsibilities:Design and implement solutions that deliver business benefits...

  • Business Solutions Analyst

    4 days ago

    Hyderabad, Telangana, India Clarivate Full time

    We value our talented employees and strive to help them grow professionally before recruiting new talent. If you think you're a good fit for this role, we encourage you to apply.As a Business Solutions Analyst at Clarivate, you'll work on requirements, analysis, and design for transformational changes across our growing company. You'll be responsible for...

  • Senior Specialist

    14 hours ago

    Hyderabad, Telangana, India MNR Solutions Full time

    Job Title: Senior Specialist - Power Platform ExpertJob Summary:We are seeking a highly skilled Senior Specialist - Power Platform Expert to join our team at MNR Solutions. The ideal candidate will have deep expertise in Power Platform technologies, specifically Power Automate, Power Apps (Canvas and Model-Driven), Dataverse, and Power Pages.Key...

  • Telecom ServiceNow Solutions Architect

    6 days ago

    Hyderabad, Telangana, India Indiglobe IT Solutions Pvt. Ltd. Full time

    Telecom ServiceNow DeveloperWe are seeking a highly skilled Telecom ServiceNow Developer to join our Centre of Excellence at Indiglobe IT Solutions Pvt. Ltd. The ideal candidate will have extensive experience in implementing telecom service management solutions, strong business analyst skills, and a focus on ServiceNow platform integrations and...

  • SAP Fiori Portal Senior Product Analyst

    6 days ago

    Hyderabad, Telangana, India Alignity Solutions Full time

    About the RoleWe are seeking a skilled SAP Fiori Portal Senior Product Analyst to join our team at Alignity Solutions. As a key member of our team, you will be responsible for developing and enhancing Fiori applications using the Neptune Software platform.Key ResponsibilitiesDevelop and enhance Fiori applications using the Neptune Software platform.Implement...

  • Senior Business Solutions Analyst

    6 days ago

    Hyderabad, Telangana, India Epam Full time

    Senior Business Analyst - SAP Ariba ExpertWe are seeking a highly skilled Senior Business Analyst with expertise in SAP Ariba to play a pivotal role in bridging the gap between development and business partners.Key Responsibilities:Define and resolve project or system problems by bridging the gap between development and business partners.Analyze business...

  • SAP Fiori Portal Senior Product Analyst

    15 hours ago

    Hyderabad, Telangana, India Alignity Solutions Full time

    Unlock Your Potential as a SAP Fiori Portal Senior Product AnalystWe are seeking a skilled SAP Fiori Portal Senior Product Analyst to join our team at Alignity Solutions. As a key member of our team, you will be responsible for developing and enhancing Fiori applications using the Neptune Software platform, specifically with Neptune P9. Your strong...

  • Platform Solutions Expert

    6 days ago

    Hyderabad, Telangana, India Goldman Sachs Full time

    Job Title: Platform Solutions ExpertAt Goldman Sachs, we are seeking a highly skilled Platform Solutions Expert to join our team. As a key member of our Quality Assurance team, you will play a critical role in ensuring the delivery of high-quality financial products and services to our clients.Key Responsibilities:Manage day-to-day functions of Quality...

  • Senior Business Solutions Analyst

    5 days ago

    Hyderabad, Telangana, India TrominoSoft Full time

    Senior Business Analyst - Life Sciences SoftwareTrominosoft is a pioneering life sciences product development company that is revolutionizing the industry with innovative software solutions. We are seeking a highly motivated and experienced Senior Business Analyst/Product Manager to play a critical role in shaping the future of our product pipeline.Key...

  • Business Systems Analyst

    14 hours ago

    Hyderabad, Telangana, India General Mills Full time

    Job Title: Business Systems Analyst - Digital Solutions ExpertJob Summary:We are seeking a highly skilled Business Systems Analyst to join our Digital Solutions team at General Mills. As a Business Systems Analyst, you will be responsible for providing expertise in information technologies, partnering with worldwide ITQ clients, and delivering efficient,...

  • Platform Architect

    5 days ago

    Hyderabad, Telangana, India HS Solutions Inc Full time

    Job Title: Platform ArchitectWe are seeking a seasoned Platform Architect to join our team at HS Solutions Inc.About the Position:This is an exciting opportunity for a dynamic and experienced individual to bring their expertise in functional space of Interactive & Intelligent/Cognitive Process Automation, Adaptive intelligent case-style workflow...

  • Platform Architect

    5 days ago

    Hyderabad, Telangana, India HS Solutions Inc Full time

    We are seeking a seasoned Platform Architect to join our team at HS Solutions Inc in Hyderabad.About the Position:This is an exciting opportunity for a dynamic individual with extensive knowledge of working in functional spaces of Interactive & Intelligent/Cognitive Process Automation, Adaptive intelligent case-style workflow orchestration, AI-ML semantics &...

  • Power Platform Solutions Lead

    6 days ago

    Hyderabad, Telangana, India Conduent Business Services Full time

    Job SummaryWe are seeking a highly skilled Power Platform Lead to join our team at Conduent Business Services. As a key member of our team, you will be responsible for leading the implementation and management of Power Platform solutions.Key ResponsibilitiesLead the development and implementation of Power Platform solutions to meet business...