Brand Specialist

7 days ago


Delhi, Delhi, India ADCI - Uttar Pradesh - F26 Full time
About Amazon

Amazon is a customer-centric company that strives to be Earth's most customer-friendly platform. By providing customers with low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform.

About the Role

The Brand Specialist will be a part of Amazon Vendor Services (AVS) Team of Retail Business Services. This role will involve shaping and delivering on a strategy for managing Amazon AVS vendors. The ideal candidate will be a bright, customer-centric, driven, and creative individual who can interface internally with leaders from our Retail and Vendor Services teams.

Key Responsibilities
  1. Establish long-term partnerships with key vendor partners for the group of vendors handled.
  2. Partner with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors.
  3. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon.
  4. Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience.
  5. Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers.
Requirements
  • Minimum B2.2 level German Language Certification is Mandatory, C1 preferred.
  • 1+ years of account management, project or program management, buying experience, or in an operations role.
  • MBA/PGDM, equivalent post-graduation.

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