Term Insurance Process Specialist

2 days ago

Salem, Tamil Nadu, India beBeeOperational Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title: Term Insurance Operations Specialist

This role is designed for professionals who are passionate about delivering exceptional customer service and have a knack for problem-solving.

  • The successful candidate will be responsible for managing documentation, medical scheduling, and verification processes.

In this position, you will play a key role in ensuring that our customers receive timely and efficient service. Your attention to detail, organizational skills, and ability to multitask will make you an asset to our team.

  • This is an excellent opportunity for individuals who want to work in the insurance industry and develop their skills in customer service and stakeholder management.

You will be working closely with stakeholders to improve operational processes and achieve monthly issuance targets with minimal turnaround time and high first-time right rate.

  • Responsibilities include taking ownership of post-payment cases, connecting with customers, coordinating with stakeholders, and achieving targets.

To excel in this role, you will need strong written and verbal communication skills, basic understanding of insurance underwriting and decision-making processes, and the ability to handle customers patiently.

  • Requirements:
  • Strong written and verbal communication skills.
  • Basic understanding of insurance underwriting and decision-making processes.
  • Ability to handle customers patiently, including difficult conversations.
  • Proven stakeholder management skills to push cases forward.
  • Minimum 1+ years of experience in Insurance operations.
  • Basic computer and Excel skills.

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