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Digital Transformation Specialist
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We are seeking a highly skilled Digital Transformation Specialist to join our team at Wipro Limited. As a key member of our organization, you will play a crucial role in supporting process delivery by ensuring daily performance of the Production Specialists, resolving technical escalations and developing technical capability within the Production Specialists.
The successful candidate will be responsible for overseeing and supporting process delivery, reviewing daily transactions on performance parameters, and providing technical support and process guidance to the team. Additionally, you will be required to record, track, and document all queries received, problem-solving steps taken, and total successful and unsuccessful resolutions. You will also ensure standard processes and procedures are followed to resolve all client queries, resolve client queries as per the SLAs defined in the contract, and develop understanding of process/product for the team members to facilitate better client interaction and troubleshooting.
Mandatory Skills:
- Scala programming
Experience:
5-8 Years
About Us:
We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
