Anti-Fraud Strategy Director
1 week ago
Job Summary:
This role is responsible for leading a team of Fraud Agents and ensuring they consistently meet performance metrics. The successful candidate will have experience in a similar role, excellent leadership and communication skills, and the ability to analyze complex data to drive business outcomes.
About the Role:
- Lead and develop a team of Fraud Agents to achieve high-quality results
- Develop and execute strategies to prevent financial losses
- Analyze data to identify trends and areas for improvement
- Communicate effectively with stakeholders to drive business outcomes
Responsibilities:
- Manage department projects, processes, and monitor fraud trends
- Analyze data to make evaluative judgments and resolve issues
- Develop and implement new techniques and procedures within the area of expertise
Requirements:
- 2-5 years of relevant experience in a Fraud Operations or Leadership role
- Excellent communication and interpersonal skills
- Ability to analyze complex data and develop insights
- Experience in project and performance management
About Citi:
Citigroup is a global financial services company that provides a range of financial products and services to individuals, corporations, governments, and institutions. We are committed to creating a diverse and inclusive work environment that fosters growth and development for all employees.
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