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Reliability Engineer

2 months ago

Bengaluru, Karnataka, India Arting Digital Private Limited Full time
Job Title: Site Reliability Engineer

About the Role:

We are seeking a highly skilled Site Reliability Engineer to join our team at Arting Digital Private Limited. The ideal candidate will have a strong background in cloud operations, infrastructure performance, and problem-solving.

Responsibilities:

* Actively monitor systems, applications, and infrastructure across cloud environments (GCP & Azure).
* Ensure that service levels, such as uptime and performance, meet the expected standards.
* Work on support tickets raised by platform users, addressing technical problems and providing timely solutions to ensure smooth operations.
* Lead the management and resolution of incidents, minimizing downtime and ensuring quick recovery.
* Perform root cause analysis for incidents and recurring problems to prevent future occurrences.
* Write scripts and automation tools to reduce manual intervention and optimize operational tasks.
* Leverage expertise in cloud technologies to monitor and manage resources in GCP and Azure environments.
* Ensure seamless integration, configuration, and scaling of cloud services.
* Use ServiceNow for managing and tracking incidents, requests, and changes.

Requirements:

* Proven experience in managing operations across Google Cloud Platform (GCP) and Microsoft Azure.
* Hands-on experience with cloud monitoring tools and techniques.
* Experience in leading incident response efforts, coordinating across teams, and minimizing the impact of outages.
* Proficiency in Python for automation tasks.
* Familiarity with ServiceNow for incident tracking and service management.
* Ability to integrate ServiceNow into existing operational workflows.
* Strong skills in root cause analysis, problem management, and preventive maintenance.
* Excellent communication skills with a focus on cross-team collaboration, customer service, and continuous improvement.

What We Offer:

* A dynamic and supportive work environment.
* Opportunities for professional growth and development.
* Competitive salary and benefits package.

How to Apply:

If you are a motivated and experienced Site Reliability Engineer looking to join a forward-thinking organization, please submit your resume and cover letter for consideration.