Operational Manager

1 week ago


Noida, Uttar Pradesh, India EXL IT service management Full time

Company Overview

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At EXL IT Service Management, we strive to deliver exceptional results by leveraging our expertise in service management. Our team is dedicated to providing innovative solutions that meet the evolving needs of our clients.

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Job Description

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We are seeking a highly skilled Senior Manager to join our team. In this role, you will be responsible for overseeing various aspects of our service delivery, including client management, business operations, and financial analysis. Your primary objective will be to ensure timely and accurate delivery of daily, monthly, and periodic reports as per business requirements.

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  • Prepare variance analysis summary for various cost centers, weights modeling, headcount reporting, FTE roll forward summary, stale checks monitoring and follow up, detailed promotion expense summary, and other standard & flux reporting.">
  • Handle responsibilities within quarterly forecast and annual plan exercise and month and SG&A quarter close functions relative to the cost centers.">
  • Requires the knowledge and ability to create annual operating plan, monthly financial forecasting, and performance analysis for all Business Units across all operating centers and cost analysis for support functions.">
  • Prepare multiple MIS reports/dashboards for Leadership including the Business Unit heads and the Executive Board.">
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Required Skills and Qualifications

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To be successful in this role, you should possess excellent analytical, communication, and leadership skills. You should have the ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.

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Benefits

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We offer a competitive compensation package, comprehensive benefits, and opportunities for growth and development.

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Others

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As a Senior Manager at EXL IT Service Management, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional results. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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