
Strategic Compliance Professional
4 days ago
About our organization:
We provide support services across various functions such as IT, compliance and risk management.
The team aims to ensure adherence to regulatory requirements and internal policies related to Know Your Customer (KYC) processes.
Our goal is to provide expert guidance and support to the team, ensuring that all KYC activities are conducted efficiently and effectively, in line with our standards and regulatory expectations.
We seek a highly experienced Knowledge Manager for Singapore KYC to join our team.
The role involves guiding the team on complex cases, ensuring compliance with MAS regulations, and supporting stakeholders across multiple locations.
Key Responsibilities:
- Provide expert advice on KYC-related matters, including regulatory changes and best practices.
- Provide advisory support on high risk and complex client KYC review cases.
- Responsible for collating feedback for monthly QA reports from various stakeholders, discuss with team members and seek support relevant stakeholders and present the final feedback to QA. Conduct RCA from the QA & QC reports to identify the error trend knowledge gap.
- Support the implementation of the global financial crime program requirements as they relate to KYC.
- Ensure compliance with the regulatory requirements and industry best practices.
- Oversee necessary escalation to relevant stakeholders. Serve as the primary contact for the KYC team in query resolution.
- Identify opportunities for process enhancements and implement changes to improve efficiency and effectiveness.
- Partner with teams to drive consistent interpretation and application of KYC requirements.
- Collaborate with regional KYC teams to ensure consistency in processes and procedures.
- Conduct training and knowledge sharing sessions for team members to enhance their understanding of KYC processes and regulatory requirements.
- Develop training materials and resources to support ongoing education.
- Act as a liaison between the KYC team and other departments, providing updates and insights on KYC activities.
- Engage with external stakeholders, including regulators and auditors, as required.
- Proactively identify potential risks and provide recommendations to mitigate identified risks.
- Ensure that KYC processes are aligned with our risk management framework.
- Actively monitor regulatory changes in Singapore and advise stakeholders on implications.
- Assist track monitor and ensure all action points part of audit/compliance testing are completed on time, and no open items go into overdue.
- Design build KYC training refresher and new joiner program and framework within KYC.
- Actively ensure SG KYC Ecosystem is robust and all processes are governed by appropriate control process.
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