Senior Client-Facing Professional

21 hours ago

Anantapur, Andhra Pradesh, India beBeeBusinessDevelopment Full time ₹ 1,50,00,000 - ₹ 2,02,50,000

Job Title: Business Development Manager

The Strategic Account Manager is a senior-level client-facing role responsible for managing and scaling eCommerce marketplace businesses across platforms. This position combines strategic planning, marketplace operations, and account growth to drive revenue and growth.

Key Responsibilities:

  • Client Relationship Management
    • Serve as the primary point of contact for clients, ensuring alignment and satisfaction.
    • Build and maintain strong relationships with clients, stakeholders, and internal teams.
  • Marketplace Strategy & Execution
    • Develop data-backed strategies aligned with industry trends and client goals.
    • Monitor competitor performance and execute initiatives such as seasonal selling, global expansion, and fulfillment optimization.
  • Performance Optimization
    • Track and optimize key performance indicators like Sell-Through Rate, fulfillment lead times, and pricing effectiveness.
    • Identify and resolve technical listing, feed, or policy issues with engineering support.
  • Data-Driven Insights & Reporting
    • Deliver regular performance updates and dashboards on revenue, operational health, and ad efficiency.
    • Use platform analytics to guide strategy on promotions, expansion, and budget recommendations.
  • Account Growth & Renewal Management
    • Identify upsell opportunities and lead conversations on new marketplaces, ad tools, or catalog expansion.
    • Support revenue retention and renewal processes by demonstrating clear ROI.
  • Internal & Cross-Functional Collaboration
    • Work with client success engineering, support, and product teams to troubleshoot and improve service delivery.
    • Partner with finance, sales, and renewals teams to drive revenue forecasts, RFP responses, and pipeline growth.

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