SAP Service Management Professional

5 days ago

Jamnagar, Gujarat, India beBeeService Full time ₹ 18,00,000 - ₹ 25,00,000

Job Role: SAP Service Management Expert

We are seeking an experienced SAP Service Management expert to join our team. As a seasoned professional, you will play a pivotal role in implementing, configuring, and supporting the SAP Service Management module to align with business requirements and best practices.

Main Responsibilities:
  • Analyze business needs and map them to SAP SM functionalities
  • Configure SAP SM module, including service orders, service contracts, warranties, notifications, and customer service processes
  • Collaborate with functional and technical teams to design and implement solutions
  • Provide support for SAP SM-related incidents, enhancements, and upgrades
  • Conduct user training and create functional documentation
  • Integrate SAP SM with modules like SD, MM, PM, and CRM
  • Participate in full lifecycle SAP implementations and/or rollouts
Key Requirements:
  • Bachelor's degree in IT, Engineering, Business, or related field
  • Hands-on experience in SAP SM (Customer Service module)
  • Strong knowledge of service order processing, warranties, returns, and repairs
  • Experience with integration to SD, MM, PM modules
  • Good understanding of service processes in industries like Manufacturing, Automotive, or Utilities
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • SAP certification in SM or related module (preferred)

Why Choose This Opportunity?

This is an exciting opportunity to work with a cutting-edge technology and contribute to the success of our organization. You will have the chance to collaborate with a talented team of professionals and develop your skills and expertise in SAP Service Management.

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