Senior SAP DevOps Manager

3 days ago

Pune, Maharashtra, India beBeeDevOps Full time ₹ 7,00,000 - ₹ 12,00,000

Overview

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We are seeking a Senior SAP DevOps Professional to lead our SAP AMS operations, ensuring system stability and high availability. This role is responsible for managing large-scale SAP landscapes, providing expert support in SAP ECC S/4HANA, and overseeing root cause analysis and preventive maintenance for recurring SAP system issues.

• Lead SAP DevOps AMS support operations, ensuring system stability, high availability, and performance.

• Manage incident, problem, and change management processes, ensuring alignment with ITIL best practices.

• Own Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for SAP AMS services, driving continuous improvement.

• Develop solutions and business case alternatives. Actively participates in complex design and technical discussions, and decision-making processes.

• Oversee root cause analysis and preventive maintenance for recurring SAP system issues.

• Drive automation and proactive monitoring initiatives to improve system efficiency and reduce downtime.

• Optimize SAP application performance, ensuring best practices in system tuning and capacity planning.

• Lead and mentor a team of SAP AMS consultants, developers, and support analysts.

• Develop solutions and business case alternatives. Actively participates in complex design and technical discussions, and decision-making processes. Foster a culture of continuous learning, innovation, and service excellence within the AMS team.

• Work closely with SAP COE, Basis, Security, Infrastructure, and Business Process Owners to streamline AMS operations.

• Ensure seamless integration between SAP modules (FI/CO, MM, SD, PP, QM, WM, PM, PS, HR) and third-party applications.

• Support and drive SAP upgrade, patching, and migration activities, ensuring minimal business impact.

• Implement Agile and DevOps practices in SAP AMS operations for improved service delivery.

• Collaborate with SAP development teams to integrate AMS with new enhancements and projects.

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