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Business Operations Specialist
2 weeks ago
We are seeking a highly motivated and ambitious individual to lead our multi-layered teams. This role requires a relentless focus on execution, with a strong emphasis on data-driven decision making and ownership.
Primary Responsibilities
1. Take complete ownership of Project Execution (including P & L)
2. Optimize existing projects by closely working with the product team
3. Handle general operations including daily execution, driving volume, tracking progress, highlighting flags and daily reporting
4. Analyze training needs and provide training
5. Collect feedback on a regular basis and resolve any issues
6. Monitor team performance to achieve KRA's
7. Mentor and motivate student workforce, demonstrating strong people engagement skills
8. Run pilot projects
9. Suggest improvements in processes at every level in operations
10. Set goals/KPIs/targets for team members
Required Skills
- 2 years of relevant experience in managing an operations team
We are looking for individuals with proven ability to drive tightly controlled operational metrics, strong process orientation, business acumen, good people management, team building, and program management skills. The ideal candidate will be strongly inclined to do high-quality and impactful work in a dynamic and unstructured environment.
In this role, you will have a higher than normal sense of ownership with a clear bias for action. You should have impeccable verbal and written communication skills in both English and Hindi.