Digital Data Protection Specialist

4 days ago

Bharatpur, Rajasthan, India beBeebackup Full time ₹ 15,00,000 - ₹ 22,00,000
Job Title: IT Backup Manager

Sun Pharma seeks an experienced IT Backup Manager to lead and manage our backup operations team.

  • Manage day-to-day operations of backup and recovery environments across on-premise and cloud platforms.
  • Lead and mentor a team of backup administrators and support staff to ensure high system availability and performance.
  • Develop, enforce, and maintain backup policies, schedules, and procedures aligned with business continuity and disaster recovery (BCDR) strategies.
  • Monitor backup jobs, investigate failures, and resolve issues in a timely manner to minimize risk and data loss.
  • Collaborate with application, database, and infrastructure teams to meet and maintain data protection and retention requirements.
  • Maintain comprehensive and up-to-date documentation of backup configurations, processes, and recovery procedures, aligned with GSOP standards.
  • Provide evidence and support for internal and external audits across regions, ensuring timely and accurate responses.
  • Ensure compliance with legal, regulatory, and internal data retention policies and audit requirements.
  • Evaluate, recommend, and implement new technologies and tools to optimize backup performance, cost, and reliability.
  • Provide regular reporting on backup status, capacity usage, risk assessments, and improvement opportunities to senior management.
  • Lead and participate in disaster recovery drills, ensuring operational readiness for real-world incidents.
  • Drive the creation, upkeep, and periodic review of Standard Operating Procedures (SOPs).
  • Act as a primary liaison for audit activities related to backup operations, coordinating with internal and external auditors.
  • Govern and oversee backup vendor teams responsible for BAU (Business As Usual) support, ensuring SLAs and KPIs are met.
  • Plan and execute migration of global storage and backup resources, ensuring minimal disruption to business operations.
  • Implement and monitor security measures to safeguard data from unauthorized access, physical threats, ransomware, and malware attacks.
  • Oversee Incident, Change, and Problem Management processes related to backup operations, including CR (Change Requests) evaluation.
  • Manage vendor relationships, including service contracts, equipment maintenance, and support delivery.
  • Monitor backup utilization, analyze trends, forecast future capacity, and plan accordingly.
  • Govern regular backup testing initiatives and implement enhancements to reduce cost, time, and improve reliability.
  • Continuously improve internal systems and change management processes, exercising judgment on critical change requests.
Required Skills and Qualifications:
  • Degree or appropriate professional qualification
  • Certification & Trainings on following technology domains:
    • Backup
    • Storage
    • ITIL
  • 10-12 Years of experience
  • Knowledge of Integrated IT Backup Solutions
  • Knowledge of manufacturing IT domain. (OT IT)
  • Experience working with distributed IT teams across globe.
  • Mandatory Knowledge of the following areas:
    • Backup Mgmt.
    • VMware knowledge
    • Server hardware management.
    • SLA Tracking for BAU and Partners.
    • Basic Network Management
    • Project management.
    • Knowledge in Pharma compliance 21CFR part 11
    • Experience in preparing CSV (Computer system Validation) documents.
    • Basic Knowledge in Veritas, Actifio, Commvault, Spectrum Protect etc are added advantage.
    • Knowledge in GCP, AWS is added advantage.
    • Pharma industry experience is an advantage.
Preferred Qualifications:
  • Pharma industry experience
  • Knowledge in GCP, AWS

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