Exceptional Customer Engagement Specialist

20 hours ago


Coimbatore, Tamil Nadu, India beBeeCustomer Full time ₹ 65,00,000 - ₹ 85,00,000
Job Overview

We specialize in creating exceptional vacations exclusively for couples.

This role plays a pivotal part in ensuring customer interactions are both effective and of high quality.

  • Evaluating recorded sales calls against established standards to identify areas of excellence and improvement.
  • Focusing on customer experience, compliance, and effectiveness in sales conversations.
  • Preparing comprehensive feedback reports and sharing insights with the Training team.
  • Collaborating with trainers to design solutions for skill gaps and recommend process enhancements.
  • Monitoring the impact of implemented changes and updating evaluation criteria as necessary.
  • Providing actionable insights to enhance sales performance, customer satisfaction, and team success.

You will work closely with experienced professionals from leading organizations who are dedicated to revolutionizing the couple vacation experience.



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