Comprehensive Production Support Specialist

3 days ago

Kollam, Kerala, India beBeeFinancial Full time ₹ 9,00,000 - ₹ 12,20,000
Production Support Engineer Job Opportunity

We are seeking a skilled professional to provide comprehensive production support for our FIS Quantum and Echos systems.

The successful candidate will be responsible for maintaining system integrity, troubleshooting complex issues, and ensuring seamless treasury operations.

Key Responsibilities:
  • Provide end-to-end support for financial systems, including FIS Quantum and Echos treasury management systems.
  • Maintain static data within the Quantum environment to ensure system accuracy.
  • Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum, including reports and action-based triggers.
  • Identify and resolve interface issues with bank statements and cashflows.
  • Configure, troubleshoot, and fix Cash Xplorer functionality.
  • Support core treasury processes, including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement.
Technical Requirements:
  • Apply strong Oracle/SQL Server database expertise to maintain system performance.
  • Author and optimize SQL queries for data extraction and reporting.
  • Apply working knowledge of the Quantum data model to troubleshoot complex issues.
  • Work with Golden Gate and Datapipelines technologies for data integration.
  • Support integration points between FIS systems and Oracle Fusion AGIS/GL modules.
Governance & Compliance:
  • Maintain SOPs, process documentation, and impact assessments for system updates.
  • Assess readiness for Quarterly Cloud Updates, including regression testing to ensure business continuity.
  • Ensure financial data accuracy, SOX compliance, and internal control adherence.
  • Participate in change management processes to minimize operational disruptions.

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