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23 hours ago
As a key member of our team, you will be responsible for managing the processing of enrolments and endorsements for health insurance clients.
About This Role:- This role is critical to ensuring timely and accurate processing of enrolments, endorsements, and related policy servicing tasks.
- You will work closely with clients, insurers, and internal stakeholders to resolve queries or discrepancies.
- Enrolment:
- Process member enrolments (additions, deletions, changes) in GMC/GPA/GTL policies as per client requirements.
- Validate enrolment data received from clients or internal stakeholders.
- Maintain accurate records in internal systems and insurer portals. - Endorsement:
- Handle policy endorsements such as member updates, change in coverage, corrections in personal details, etc.
- Coordinate with insurers for endorsement issuance and follow up for endorsement letters/certificates. - Documentation & Reporting:
- Maintain and update accurate records and trackers for all enrolment and endorsement activities.
- Prepare periodic MIS reports and dashboards for internal use.
- Education:Graduate in any discipline (preferably in Commerce, Business Administration, or related fields).
- Experience:1 - 5 years of relevant experience in health insurance enrolments/endorsements or policy servicing at a broker.
- Skills:Strong attention to detail, proficiency in MS Excel, good communication skills, knowledge of health insurance processes, and ability to work under deadlines.
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