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Automation Solutions Architect

1 month ago

Bengaluru, Karnataka, India 5100 Kyndryl Solutions Private Limited Full time

About the Role


At 5100 Kyndryl Solutions Private Limited, we design and build mission-critical technology systems that shape our world. As an Automation Solutions Architect, you will be part of a team that constantly innovates and drives progress in technology.


Your Key Responsibilities



  • Designing and implementing Ansible-based automation systems to streamline deployments across multiple environments.
  • Writing code using YAML templates and automated scripts to configure and deploy infrastructure endpoints such as servers.
  • Managing user permissions and designing automation processes to enhance efficiency.
  • Developing and maintaining ServiceNow applications, integrating them with other systems, and designing optimization workflows.
  • Troubleshooting and documenting issues related to Ansible, playbooks, and ServiceNow applications.
  • Customizing and configuring ServiceNow applications, workflows, and modules to meet specific business needs.
  • Integrating ServiceNow with other systems and third-party applications using APIs and integration tools.
  • Performing regular system maintenance, upgrades, and patches to ensure smooth operation of the ServiceNow platform.
  • Diagnosing and resolving technical issues related to ServiceNow applications and integrations.
  • Development of health check monitoring scripts/automation and dashboards for different health check parameters.
  • Integration of Netcool with inventory management systems and ticketing systems.
  • Customization of probe rules based on specific requirements.
  • Upgrading of IBM Tivoli suites of products based on vulnerabilities.
  • Configuration of SSL certificates based on requirements.
  • Development of Triggers based on environment and requirements.
  • Building Omnibus WebGUI CGI/script tools and dashboards.

Your Future at Kyndryl


You'll have opportunities to gain certification and qualifications on the job, and continuously grow as a Cloud Hyperscaler. Many Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in these directions.


About You


We're looking for someone who is good at what they do, has a growth mindset, and prioritizes customer success. If you're naturally inclusive in how you work with others and open to driving your personal and professional development, we'd love to hear from you.


Required Skills and Qualifications



  • Minimum of 7-8 years' experience in Ansible and automation.
  • Excellent knowledge with implementation experience of playbook development, execution, and customization.
  • Considerably good skills in Git, GitHub, or data repository handling and maintenance.
  • Experience in CACF and ServiceNow integration and automation.
  • 8-10 years' experience with hands-on skills of administration-level in Linux operating system and scripting.
  • Decent knowledge and experience in implementing automation using ServiceNow, API integrations, and third-party integration.
  • Experience in developing and maintaining ServiceNow applications, integrating them with other systems.
  • Skills in designing and optimizing workflows and implementing automation solutions in SNOW.

Preferred Technical and Professional Experience



  • 5 to 7 years' experience in NMS/EMS IBM Tivoli Netcool Suit of Products which includes Deployment, Configuration, Administering, and Customization in Netcool/Omnibus, Probes, Gateways, WebGUI, ITM, Netcool Impact, Jazz for SM.
  • Experience on IBM Tivoli Netcool Omnibus 8.1 customized configuration and deployment of multi-tier architecture.
  • Working knowledge of Probes and Gateways, and experience in configuring various probes including MTTrapd, Syslog, EIF, Ping, Message bus probe, etc.
  • Experience in configuring Object Server Gateways like JDBC, Uni, and Bi-directional Gateway.
  • Good experience in JazzSM, Netcool/WebGUI deployment and configuration.
  • Experience in using DB2 back-end data storage.
  • Experience of Public/private cloud management. Especially migration from on-prem to cloud solution.
  • Experience in automation and integration of multiple technologies especially IaaS (infrastructure as a code).