Chief Transformation Officer

3 days ago


Mumbai, Maharashtra, India Firstsource Full time
Job Title: Chief Transformation Officer

We are seeking a highly skilled and experienced Chief Transformation Officer to join our team at Firstsource, a leading provider of customized Business Process Management (BPM) services.

About Us

Firstsource is a trusted partner to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals.

Our client base includes Fortune 500 & FTSE 100 companies. We are committed to delivering high-quality services that meet our clients' evolving needs.

Job Description

The successful candidate will be responsible for driving continuous improvement initiatives in the organization by driving proactive improvement projects across various business functions.

This role requires exceptional analytical skills, attention to detail, and communication skills to effectively collaborate with cross-functional project teams.

The ideal candidate should have a strong understanding of business processes, internal control risk management, controls, and related standards.

Key Responsibilities:
  • Drive process improvement & transformational projects on key business problems
  • Generate business impact through Continual Improvement initiatives
  • Proactively identify improvement ideas during due diligence activities
  • Change Management
  • Demonstrate advanced understanding of business processes, internal control risk management, controls, and related standards
  • Develop and implement DNA development through training & mentoring functional members to foster Process Excellence Culture
Candidate Profile

The successful candidate should possess:

  • A graduate degree
  • At least 16 years of experience in a continuous improvement/Process Excellence environment or Transformation
  • Banking / F&A/ Financial services background is preferred
Salary Information

The estimated salary for this position is ₹25-30 lakhs per annum, depending on qualifications and experience.



  • Mumbai, Maharashtra, India 9608 Deutsche India Private Limited, Mumbai Branch Full time

    Job Summary9608 Deutsche India Private Limited, Mumbai Branch is looking for a skilled Chief Transformation Officer to join their team. This role is responsible for developing and executing global strategies for the Corporate Bank, aligning with overall objectives and working closely with regional teams.Key ResponsibilitiesPlan, coordinate, and execute key...


  • Mumbai, Maharashtra, India ANP HR Consultancy Full time

    Job Title: Chief Financial Officer - Digital TransformationJob Summary:ANP HR Consultancy is seeking a highly skilled Chief Financial Officer to lead our digital transformation efforts. The ideal candidate will have a strong background in finance and accounting, with experience in budgeting, forecasting, and team management.Key Responsibilities:• Work with...


  • Mumbai, Maharashtra, India ANP HR Consultancy Full time

    Job Title: Chief Financial Officer - Digital TransformationANP HR Consultancy is seeking a seasoned Chief Financial Officer to lead our finance team in Mumbai. As a key member of our leadership team, you will be responsible for developing and implementing financial strategies that drive business growth and profitability.Key Responsibilities:Develop and...


  • Mumbai, Maharashtra, India Piramal Pharma Ltd Full time

    About the RoleWe are seeking a skilled Chief Information Officer to drive digital transformation at Piramal Pharma Ltd. The ideal candidate will have a strong background in IT strategy, innovation, and leadership.Develop and execute a comprehensive digital transformation strategy for Piramal Pharma Ltd.Partner with business stakeholders to identify areas for...


  • Mumbai, Maharashtra, India Tata AIA Life Insurance Full time

    Job DescriptionWe are seeking a Chief Financial Transformation Officer to lead our finance domain and ensure compliance with procurement processes while meeting business requirements within targeted timelines and quality parameters.Key Responsibilities:Ensure in-depth analysis and understanding of IFRS/IND AS, specifically for Financial Instruments,...


  • Mumbai, Maharashtra, India DBS Bank Full time

    About DBS BankDBS Bank is a leading financial institution committed to delivering innovative banking solutions and exceptional customer experiences.Job SummaryWe are seeking an experienced Chief Technology Officer to lead our digital transformation initiatives and drive the development of cutting-edge technology solutions.Key ResponsibilitiesDevelop and...


  • Mumbai, Maharashtra, India New Horizon Full time

    New Horizon, a leading textile manufacturing company with operations in Tarapur and head office in Andheri, seeks an experienced Chief Human Resources Officer to drive organizational transformation.The ideal candidate must have a proven track record of handling all facets of HR, particularly in a manufacturing setting. A strong background in converting...


  • Mumbai, Maharashtra, India Crest Full time

    At Crest, the role of the Chief Security Officer is an essential one. It is responsible for protecting assigned property, promoting and enforcing safety and security, and acting as a visible deterrent against irregular activities.The Chief Security Officer will oversee the security operations, ensuring that all protocols are followed, and that the security...


  • Mumbai, Maharashtra, India 9608 Deutsche India Private Limited, Mumbai Branch Full time

    Deutsche Bank's Corporate Bank is a global leader in cash management, trade finance & lending, securities services, and Trust & Agency Services.The Corporate Bank Chief Transformation Office (CB CTO) plays a key role in driving strategic initiatives across the bank, working closely with the CB management team to develop and execute the global strategy.As a...


  • Mumbai, Maharashtra, India Talent Corner Full time

    Key ResponsibilitiesWe are seeking a highly skilled and organized Chief Administrative Officer to support our Chairman.The ideal candidate will manage professional and personal scheduling, including agendas, mail, email, phone calls, client management, and other company logistics.Additionally, the Chief Administrative Officer will coordinate complex...


  • Mumbai, Maharashtra, India Piramal Pharma Ltd Full time

    Chief Information Officer - Central Technology StrategistRole Summary: We are seeking a seasoned technology leader to drive the digital transformation strategy for Piramal Pharma Ltd. As a Chief Information Officer (CIO), you will partner with business leaders to develop and execute technology strategies that drive business growth and innovation.Key...


  • Mumbai, Maharashtra, India NEC Software Solutions Full time

    Job DescriptionWe are seeking a Chief Financial Transformation Manager to join our team at NEC Software Solutions (India) Private Limited.Company OverviewNEC Software Solutions is a leading provider of end-to-end IT services across various sectors. Our customers range from startups to $bn listed companies, and we have over 30 years of experience in...


  • Mumbai, Maharashtra, India Piramal Pharma Ltd Full time

    Job Title: Chief Information Officer - Central Partner FunctionsAs a key member of the Piramal Pharma Ltd leadership team, the Chief Information Officer - Central Partner Functions will drive the company's digital transformation strategy, leveraging technology to create a competitive edge in the market.Key Responsibilities:Develop and execute a comprehensive...


  • Mumbai, Maharashtra, India SPERTON - Where Great People Meet Full time

    We are seeking an experienced and visionary Chief Technology Officer (CTO) to lead our technology strategy and drive our digital transformation initiatives. This role will be instrumental in shaping our technological roadmap, ensuring the seamless integration of new technologies, and leveraging data to drive business decisions. Key Responsibilities : ...


  • Mumbai, Maharashtra, India Treelife Full time

    **Job Title:** Chief Operating Officer**Job Summary:** We are seeking a highly experienced Chief Operating Officer to join our team at Treelife. As a key member of our leadership team, you will be responsible for driving operational excellence across our advisory services.**Key Responsibilities:**Develop and implement operational strategies, processes, and...


  • Mumbai, Maharashtra, India Kisna Diamonds Full time

    Job Title: Chief Technology Officer Company Overview:Kisna Diamonds, a flagship brand from the Hari Krishna Group, seeks an exceptional Chief Technology Officer to lead technology innovation and strategy.With a portfolio of natural diamonds, solitaires, gold, and platinum jewellery, the company requires a technology leader to champion innovation across...


  • Mumbai, Maharashtra, India IndusGuru Network Partners Full time

    Chief Financial OfficerA leading apparel and textile manufacturing company, renowned for its high-quality products and innovative practices, is seeking an experienced and visionary CFO to join its executive team. The company has a strong presence in both local and international markets, with a commitment to sustainable and ethical manufacturing practices....


  • Mumbai, Maharashtra, India 9608 Deutsche India Private Limited, Mumbai Branch Full time

    Job DescriptionOverview:As a key member of the Corporate Bank (CB) Transformation team at 9608 Deutsche India Private Limited, Mumbai Branch, you will play a pivotal role in supporting the CB management team in developing the CB strategy globally. Key Responsibilities:Plan, coordinate, track and execute key projects across the Corporate Bank globally,...


  • Mumbai, Maharashtra, India Zycus Full time

    **Certinal Seeks Visionary CEO**At Zycus, a pioneer in cognitive procurement, we are looking for a dynamic and innovative Chief Executive Officer (CEO) to lead our subsidiary Certinal into the next phase of growth and innovation. The ideal candidate will have a proven track record of executive leadership, strategic thinking, and a deep understanding of the...


  • Mumbai, Maharashtra, India AccorHotel Full time

    Job Title: Chief Engineering OfficerJob Summary:We are seeking a highly skilled Chief Engineering Officer to lead our engineering team at AccorHotel. The successful candidate will have a strong background in engineering management and a proven track record of delivering results in a fast-paced environment.Key Responsibilities:Leadership and Management:...