
Executive Housekeeper Manager
2 days ago
We are seeking a highly organized and customer-focused leader to oversee housekeeping operations in Mumbai, India.
Job DescriptionKey Responsibilities:
- Manage daily housekeeping operations for guest rooms, public areas, and back-of-house spaces
- Develop and implement efficient cleaning procedures and schedules
- Ensure compliance with health, safety, and sanitation regulations
- Recruit, train, and supervise housekeeping staff, fostering a collaborative and motivational work environment
- Conduct regular inspections to maintain high cleanliness standards
- Manage inventory, supplies, and equipment, ensuring cost-effective operations
- Handle guest complaints and feedback promptly and professionally
- Collaborate with other departments to enhance overall guest experience
Qualifications:
- 1-2 years of leadership experience in Rooms Division or related hospitality role
- Bachelor's degree in Hospitality Management or related field preferred
- Proven experience in housekeeping operations, preferably in a luxury hotel setting
- Proficiency in housekeeping management systems (e.g., Opera, REX, Royal Service)
- Strong decision-making and problem-solving skills
- Excellent organizational and time management abilities
- Demonstrated team-building and training capabilities
- Keen attention to detail and commitment to maintaining high standards
- Strong communication and interpersonal skills
- Knowledge of health, safety, and sanitation regulations
- Proficiency in budgeting and inventory management
Accor is a multinational hospitality company headquartered in France. It operates in over 100 countries and offers a wide range of hotel brands covering various segments of the market, from luxury to budget.
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