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1 week ago
Seeking an accomplished Insurance Operations Leader at the Vice President level to oversee large-scale, multi-client operations. The ideal candidate brings deep domain knowledge in Insurance and/or BFSI, with a strong track record of operational leadership, client engagement, and transformation delivery across global markets.
Key Responsibilities:- Drive strategic growth, performance excellence, compliance, and client satisfaction across multiple Insurance/BFSI accounts.
- Manage P&L and deliver on profitability, efficiency, and growth metrics.
- Build and maintain strong CXO-level client relationships, primarily in the North American market.
- Lead digital and tech-enabled transformation initiatives across portfolios, inspiring innovation and accountability within teams.
- 15+ years of experience in Insurance (P&C preferred), BFSI, or related domains, with senior leadership experience.
- Global Exposure: Experience working with US/NA clients and understanding regulatory and market dynamics.
- Leadership: Proven ability to manage high-scale delivery organizations (1500+ FTEs).
- Transformation: Hands-on with automation, tech-led transformation, and process reengineering.
- Financial Acumen: Strong P&L management and budget oversight experience.
- Stakeholder Management: Strong executive presence and experience managing multiple client and internal stakeholders.
- Experience with large global service providers or captives in Insurance/BFSI.
- Exposure to complex organizational structures and global delivery environments.
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