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QA Specialist for Dynamics 365 and Customer Insights

3 weeks ago

Hubli, Karnataka, India beBeeTestEngineer Full time ₹ 15,00,000 - ₹ 25,00,000
Job Opportunity

We are seeking a skilled Test Engineer to join our team at Hireologist. The ideal candidate will have hands-on QA experience, preferably in projects involving Microsoft Dynamics 365 and Customer Insights.

Main Responsibilities:
  • Design, develop, and execute comprehensive test plans and test cases for Microsoft Dynamics 365 Customer Insights - Data (CI-D) and Journeys (CI-J) implementations.
  • Validate the integrity, mapping, and synchronization of customer data across Dataverse, CI-D, CI-J, and third-party integrations.
  • Conduct end-to-end testing of customer journeys, segmentation logic, data ingestion pipelines, and marketing automations.
  • Perform functional, regression, integration, and UAT testing to ensure product quality meets business and technical requirements.
  • Work closely with developers, data engineers, and marketing teams to proactively identify issues and validate resolutions.
  • Test API integrations, webhooks, and data pipelines related to CI-D and CI-J within the Microsoft ecosystem.
  • Ensure compliance with data privacy, governance, and security standards during test execution and documentation.
  • Maintain test documentation, report bugs using appropriate tools, and track issues through resolution.
  • Participate in Agile/Scrum ceremonies and contribute to continuous process and product quality improvements.

Essential Skills:

  • Hands-on QA experience in projects involving Microsoft Dynamics 365 and Customer Insights.
  • Strong understanding of Dataverse, its schema, and data flow within the Microsoft Power Platform.
  • Experience testing integrations with third-party systems.
  • Familiarity with D365 CRM from a QA perspective.
  • Proficient in using tools for API testing, test case management, and defect tracking.
  • Detail-oriented with strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills to collaborate with cross-functional and remote teams.

Differentiators:

  • Microsoft certifications in Dynamics 365 or Customer Insights.
  • Experience with automation tools and frameworks.
  • Exposure to Azure Data Factory, Logic Apps, or Power Platform for test automation or validation.
  • Background in data quality assurance, privacy compliance testing, or CDP validation.