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Customer Experience Strategist

1 week ago

Pune, Maharashtra, India Mindtickle Full time
Job Overview:
Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. We're recognised as a market leader by top industry analysts and are ranked by G2 as the #1 sales onboarding and training product.

This pivotal, execution-focused role blends strategic leadership with operational excellence in a rapidly expanding B2B SaaS landscape. Reporting directly to the Strategy and Operations Head, you will serve as the Chief of Staff to the Founder and Chief Customer Experience Officer (CXO).

You will oversee operations for the India and US Customer Success teams, manage customer support, and lead Sales and Customer Success enablement. Additionally, you will collaborate closely with the directors of each team to ensure seamless execution and customer satisfaction.