Financial Operations Manager
3 weeks ago
Genpact is a global professional services and solutions firm seeking a highly skilled Financial Operations Manager to join our team. As a key member of our Order to Cash team, you will be responsible for managing all activities related to O2C domain, including validating purchase orders, interacting with clients, and managing collections and dispute management.
Key Responsibilities
- Validate purchase order requests from clients and ensure timely billing.
- Interact with clients to gather feedback and provide support as needed.
- Manage Order to Cash related collections and dispute management, implementing and enforcing strategies to drive results.
- Interact with end customers via calls and emails to collect past due amounts.
- Meet collections targets and numbers on a monthly, quarterly, and yearly basis.
- Develop and maintain strong relationships with clients and country/region financial managers through email, fax, and conference calls.
- Lead and participate in conference calls with country/region financial managers.
- Collaborate with the team to drive process improvements and develop process standards.
- Identify opportunities for process improvements and drive implementation of Lean and Six Sigma projects.
Requirements
- B.Com graduation (MBA in Finance preferred).
- Meaningful experience in Order to Cash.
- Excellent written and verbal communication skills.
- Proficiency in MS Office applications, especially MS Excel.
About Genpact
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
Lavisha Oberoi
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