Hospitality Executive
7 days ago
Job Description
">As a Front Desk Executive, you will play a critical role in providing exceptional client service and ensuring the smooth operation of our front office.
">Main Responsibilities:
">- ">
- Manage incoming phone calls and emails to resolve client inquiries and concerns.">
- Co ordinate with various departments to ensure seamless communication and workflow.">
- Compile statistical data and prepare reports on front office activities.">
- Maintain a high level of professionalism and courtesy at all times.">
- Ensure accurate and efficient financial transactions.">
- Collaborate with the accounts department to resolve any issues.">
Requirements:
">To excel in this position, you must possess:
">- ">
- At least 3 years of experience in hospitality or a related field.">
- Excellent written and verbal communication skills in English and Hindi.">
- Strong client relationship building skills.">
- Proficiency in routine operations management.">
- Results-driven approach with a focus on quality and efficiency.">
- Strong organizational skills.">
- Professional presentation skills.">
Preferred Qualifications:
">Candidates with prior experience in the hospitality industry and a strong commitment to front office excellence are highly desirable.
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