Workflow Management Specialist

2 days ago


Bengaluru, Karnataka, India Informa PLC Full time
About the Role

As a Workflow Management System Application Consultant, you will play a vital role in our digital transformation journey. Our aim is to enhance our capabilities as a digital knowledge business by introducing Workflow Management Systems to provide end-to-end digital process orchestration and workflow automation.

We are seeking an experienced professional to join our Enabling Platforms team and support the future roadmap of work. You will be responsible for implementing workflow management system capabilities, designing workflows, and preparing proofs of concept.

Key Responsibilities:

  1. You will work with a team and stakeholders to study business requirements and design workflows.
  2. You will be accountable for providing a quality development service to customers and stakeholders using skills and experience built through significant practical experience or training in process orchestration and workflow management.
  3. You will translate business process models and documented business requirements to enable the implementation of a workflow management capability.
  4. You will provide Workflow management Design, development, governance, and oversight.
  5. You will develop new processes and workflows and support the integration of the WMS capability into our technology stack.
  6. You will rapidly develop your understanding of Taylor & Francis' Journals and Researcher Services domain and business processes and use this to inform and play an integral role in transforming the content transformation capabilities in Journals Production towards end-to-end process orchestration and workflow automation in innovative ways.
  7. You will make suggestions for improvements to the work of the team based on previous experience and knowledge of similar situations and deliver designs that are clearly defined, using discretion over how to achieve them.
  8. You will develop and own workflow design frameworks and procedures, with the freedom to interpret them across a range of use cases.
  9. You will act within the Centre of Enablement for design translation and development of workflow management capabilities.


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