IT Infrastructure Engineer
2 days ago
e-Hireo is looking for an experienced Sr. IT Support Engineer to join our team in Bangalore. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.
Key Responsibilities:
- Offer expert-level technical assistance via phone, email, or remote desktop sessions.
- Collaborate with internal stakeholders to identify and implement process improvements.
- Design and deliver training programs to enhance colleagues' technical skills.
- Maintain accurate records of incidents, requests, and resolutions using Jira helpdesk.
- Stay informed about emerging technologies and trends to recommend relevant solutions.
Skills and Qualifications:
- 6-10 years of experience in IT support, preferably in a software development company.
- Demonstrated expertise in Linux OS (CentOS/Redhat/Ubuntu), Microsoft 365/Azure services, and Windows 10/11.
- Proven ability to troubleshoot complex technical issues and provide clear explanations.
- Excellent written and verbal communication skills.
- Familiarity with Atlassian suite, AWS, or other cloud platforms is a plus.
Compensation and Benefits:
- A monthly salary range of ₹60,000 - ₹90,000, based on experience.
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IT Infrastructure Engineer
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