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Driver Partner Support Director
7 days ago
We are seeking a Driver Partner Support Director to lead our efforts in providing exceptional customer support to our driver-partners across India and South Asia. This role will involve developing and executing large-scale programs to drive improvements in onboarding, driver engagement, and overall customer satisfaction.
Key Responsibilities:- Develop and execute strategic program roadmaps to improve the driver-partner experience
- Collaborate with internal teams to ensure seamless execution of programs and stakeholder alignment
- Track key performance metrics and publish results to showcase program success and drive continuous improvement
- Lead a team of program specialists and GL experts to build and maintain high-performing Greenlight Hubs
You will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.
